Mobius Internet Frequently Asked Questions

Q. Where do I type in a Website Address to Access the Site?

A. In Internet Explorer type the address in the space provided next to the word "Address" at the top of the browser

A. In Netscape Type The Address In The Space Provided Next To The Word “Location” At The Top Of The Browser

Q. What is a Browser?

A. A Browser Is Something You Use To Surf The Web Such As Internet Explorer Or Netscape

Q. What are Cache/Cookies and how do I delete them?

A. Cache (Pronounced “Cash”) And Cookies Are Types Of Memory That Record Information That Is Accessed Frequently Such As Web Pages. Deleting Them May Speed Your Internet Surfing Up.

A. To Delete Cache/Cookies In Internet Explorer Go To Tools, Internet Options, Under “Temporary Internet Files” Click Delete Cookies. Once Those Are Deleted Also Delete The Temporary Internet Files.

A. To Delete Cache / Cookies In Netscape Go To Edit, Preferences, Make The + Sign By Advanced A - Sign, And Go To Cache. Clear The Memory Cache And The Disk Cache.

Q. How do I delete the list of Sites on Address/Location Bar?

A. In Internet Explorer Go To Tools, Internet Options, Under History, Click Clear History

A. In Netscape Go to Edit, Preferences, Click on Navigator, And Then Click Clear History.

Q. Can I check my Email from somone else's PC?

A. You Can Go To www.bbc.net And Go To The Mobius Web Mail Section To Check Your Email.

A. You Can Also Set Up Your Email Account On That Computer, But If It Is Someone Else’s Computer You May Want To Right Down The Information For That Person So That His/Her Email Settings Can Be Restored.

Q. How do I setup an Address Book in Netscape Communicator?

A. You Do Not Have To Be Connected To Setup Addresses in an Address Book

1. Left Double Click On Netscape Communicator Icon On The Desktop

2. You Will Then Get A Dial Up Connection Window Or An Error Message Such As “Unable To Locate Server”. All You Need To Do Is Close Out Of These Windows

3. Click On Communicator At The Top Of The Window

4. Scroll Down To Address Book

5. Click On The Personal Address Book( This May Be Worded Differently) Under The Directory Box On The Left Of The Window

6. Click On The New Card Box On The Top Left Corner Of The Window

7. You Will Get A Window That Asks For All The Info About The Person And The Email Address Of The Person. (NOTE: The Only Thing That Needs To Be Filled In Is The First/Last Name Of Person And Email Address Of The Person)

8. Click OK

9. You Should Be Back To The Address Book Window

10. Click On New Card Again And Continue Until You Have All Of Your Addresses Filled In

11. This Will List All of Your Email Addresses In Your Address Book, So That You Will Not Have To Type Them In Every Time You Send an Email.

Q. How do I set up an Address Book in Outlook Express 5?

A. You do not have to be connected to setup addresses in an address book

1. Left Double Click On The Outlook Express Icon On The Desktop

2. Close Out Of The Errors (If Any) Or The Dial Up Connection Windows That Come Up On The Screen

3. Click On The Address Box At The Top Of Screen

4. Scroll Down To New Contact

5. On The Properties Window, Type In The Email Address Owners First Name

6. Press The Tab Key On The Keyboard

7. Type In Middle Name Of The Email Address Owner - Optional

8. Press The Tab Key On The Keyboard

9. Type The Last Name Of The Email Address Owner

10. Press the Tab Key on the Keyboard

11. Type in the Title Of The Email Address Owner

12. Press the Tab Key 2 Times, Skipping Over The Display Box (The Display Box Should Already Be Filled In For You)

13. The Nickname Box Is Optional

14. Press Tab On The Keyboard

15. Type In The Email Address Of The Person You Typed In Above (All Lowercase)

16. Click On Add

17. The Email Address That You Typed In, Should Now Be Listed In The Box Below

18. Click On OK

19. You Now Should Be Back To The Address Book-Main Identity Window

20. If You Have More Addresses To Put In, Click On New In The Top Left Corner

21. Repeat Procedure Until You Are Finished Entering All Of Your Addresses

Q. How do I empty the Trash Folder in Netscape Communicator?

A. You Do Not Have To Be Connected To Empty You Trash

1. Left Double Click On The Netscape Communicator Icon On The Desktop

2. You Will Then Get A Dial Up Connection Window Or An Error Message Such As “Unable To Locate Server”. All You Need To Do Is Close Out Of These Windows

3. Click On The Inbox In The Bottom Right Corner Of Screen

4. You Will Then Be At The Inbox-Netscape Folder Window

5. You Will See A List Of Folders On The Left Side Of Screen – Ex.. Local Mail

Inbox

Unsent Messages

Drafts

Templates

Sent

Trash

News.Bbc.Net

6. Click On Trash

7. You Will Now Be In Your Trash Folder

8. Everything That You Delete Out Of You Inbox Folder, Goes Into This Folder Called Trash

9. To Delete Your Trash Folder, (So That Your Emails Are Completely Deleted) Click On File In The Top Left Corner Of Window

10. Scroll Down To “Empty Trash On Local Mail” And Click It Once

11. All Of Your Emails Should Be Deleted Completely Now

12. Now Click On The Inbox On The List To The Left, So That You Can Receive Your Incoming(New) Email Messages.

Q. How do I empty the Trash Folder in Outlook Express 5

A. You Do Not Have To Be Connected To Empty You Trash

1. Left Double Click On The Netscape Communicator Icon On The Desktop

2. You Will Then Get A Dial Up Connection Window Or An Error Message Such As “Unable To Locate Mail Server”. All You Need To Do Is Close Out Of These Windows

3. On The List To The Left Or Screen, Underneath Folders - Ex. Local Folders

Inbox

Outbox

Sent Items

Deleted Items

Drafts

News.Bbc.Net

4. Left Click On The Words Deleted Items

5. You Will Then Be On The Deleted Items-Outlook Express Window

6. Click On Edit At The Top Of Screen

7. Scroll Down To And Click On Empty Deleted Items’ Folder

8. Window Will Come Up That Asks “Are You Sure You Want To Permanently Delete The Contents Of The Deleted Items’ Folder”?

9. Click Yes

10. This Will Delete Your Trash

11. Now Click On The Inbox On The List To The Left, So That You Can Receive Your Incoming (New) Email Messages.

Q. How do I send an Attachment through Email, such as a picture, in Netscape Communicator?

A. You Must Be Connected In Order To Send An Attachment

Before You Try And Send An Attachment, Make Sure You Have Saved The Attachment In A File On Your Computer, Such As In “My Documents”

1. Click On The Netscape Communicator Icon On The Desktop

2. You Will Now See Your Home Page Load (Make Sure You Are Connected)

3. Click On The Inbox In The Bottom Right Corner Of Task Bar

4. Click On New MSG

5. You Will Then See A Composition Window

6. Type In The Email Address Of The Person You Want To Send An Attachment To

7. Click On The Box That Says Attach

8. You Will Then Have To Find The File Where The Picture Is Saved, By Choosing From The Down Arrow And Scrolling Down To The Correct Folder

9. After You Have Found The Correct Folder, You Should Be Able To Find The Picture Icon

10. Click And Highlight The Attachment

11. Click On Open, Bottom Right Of Window

12. You Will Then Be Back To The Composition Window

13. Your Attachment Should Be Listed Over The Top Of The Email Address That You Typed In Earlier

14. Click On Send

15. You’re Done

Q. How do I send an Attachment through email, such as a picture, in Outlook Express?

A. You Must Be Connected In Order To Send An Attachment

Before You Try And Send An Attachment, Make Sure You Have Saved The Attachment In A File On Your Computer, Such As In “My Documents”

1. Double Click On The Outlook Express Icon On The Desktop

2. Click On New Mail

3. You Will Then See A Composition Window

4. Type In The Email Address Of The Person You Want To Send An Attachment To

5. Click On The Box That Says Attach

6. (You Will Then Have To Find The File Where The Picture Is Saved, By Choosing From The Down Arrow Where It Says “Look In” And Scrolling Down To The Correct Folder

7. After You Have Found The Correct Folder, You Should Be Able To Find The Picture Icon

8. Click On The Icon That You Would Like To Attach

9. Click On Attach, (Bottom Right Corner Of Window)

10. You Will Then Be Back To The Composition Window

11. Your Attachment Should Be Listed On The Attachment Line Below The Email Address Of The Person You Are Sending To

12. Click On Send

13. You’re Done

Q. How do I send a text email message in Netscape Communicator?

A. You Must Be Connected In Order To Send Text Messages

1. Click On The Netscape Communicator Icon

2. Click On The Inbox In The Bottom Right Corner Of Task Bar

3. Click On The New Msg Box

4. You Will Then See A Composition Window

5. Type In The Email Address Of The Person You Want To Send To, Where It Says TO:

6. Press TAB On The Keyboard

7. Type In The Subject Of The Email (Optional)

8. Press TAB Again

9. You Will Then See The Cursor On The Bottom Half Of Screen

10. This Is Where You Start Type The Text Message

Q. How do I send a text email through Outlook Express 5?

A. You Must Be Connected In Order To Send Text Messages

1. Click On The Outlook Express Icon On The Desktop

2. Click On New Message Box (Top Left Corner Of Window)

3. You Will Then Get A New Message Window

4. Type In The Email Address Of The Person You Want To Send To, Where It Says TO:

5. Press TAB On The Keyboard 2 Times, (Note: If You Plan On Send To More Than 1 Person You May Type Second Email Address On The CC: Box)

6.You Will Then See The Cursor On The Bottom Half Of Screen

7. This Is Where You Start Typing The Text Message

8. After You Have Finished Writing The Text Message, Click The Send Box (Top Left Corner Of New Message Window)

9. You’re Done